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Contact Us

We’re currently busier than usual and experiencing delays with processing orders for VIP items.

We are working as fast as we can and as soon as your order is ready, we will notify you with a shipping confirmation email. Thank you for your patience during this busy time.

Our priority is to provide you with a high standard service to offer you the best possible experience whether it is buying or selling luxury items. Only acknowledged and agreed deliveries will be accepted. To arrange a visit to our office please contact vipservice@hardlyeverwornit.com

Please visit our FAQs page if you have any questions or queries. However, if you can't find the answer there then don't hesitate to contact us by filling out the form below.

Please note, our office hours are Monday to Friday from 9am to 5:30pm. Outside of these hours, messages will be responded to the next working day.

In addition, we would also appreciate any feedback you may have whether positive or negative, so that we can make your experience even better.

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Our Address is:
11 Manchester Square, Marylebone
London, W1U 3PW

PR enquiries:

VIP enquiries:

Don't speak english?

If you do not speak English that is not the end of your fashion journey with HEWI London, as our multilingual team can assist you in one of the following languages: French, Italian, Spanish and Dutch. In addition to this, you can also select any language via Google translator available on HEWI London.